If you would like to book any of our Kenya safaris listed on this website then simply send us an email stating the date when you plan to arrive in Nairobi and your chosen itinerary. We will respond promptly to confirm the price and availability.

Gamewatchers Safaris has been operating for over 15 years, is a member of the Kenya Association of Tour Operators KATO and is licensed to operate by the Kenya government.

How to book:
Please email us your initial requirements and we will reply promptly to confirm the price and availability, in order for you to advise whether you wish to make a booking. If so, we will go ahead and secure your reservation. A confirmation invoice will then be sent to you by email as confirmation of the services booked.

Payment of deposit and balance:
Payment terms: 20% deposit per person at the time of booking. Balance due 6 weeks prior to commencement of safari.

Payments (deposit & final balance) may be made by direct bank transfer to our Nairobi bank account
(details will be included with our confirmation invoice) or by credit card (see below).

Payment by credit cards:
We can also accept payment by credit card (Visa or Mastercard) through our online payment system. Once your booking is confirmed & your sales consultant has emailed you the invoice, you will then receive an email from Gamewatchers Safaris accounts department which will have a link that directs you to our secure online payment system, where you can enter your details and process your payment. No handling fee is added for payment by credit card.

 

Cancellation Charges:
Our cancellation charges are determined by the fact that once we have booked with hotels and safari camps/lodges and with local airlines, they will charge us a cancellation fee if we cancel a booking. We try to keep such charges to a minimum and they are as follows:

 

1. Bookings cancelled or amended up to 60 days before commencement of the safari incur a 10% cancellation charge. Cancellation or amendment less than 60 days but more than 30 days prior to commencement of the safari 80% refund, 20% cancellation charge. Cancellation or amendment less than 31 days but more than 14 days prior to commencement of the safari: 60% refund, 40% cancellation charge. Cancellation or amendment less than 15 days or more than 3 days prior to commencement of the safari: 30% refund and 70% cancellation.

2. Cancellation or amendment 3 days or less before commencement of the safari - nil refund, 100% cancellation charge.

Cancellation Insurance:

It is essential each member of your party has adequate and comprehensive travel insurance covering cancellation or curtailment, as well as medical expenses, emergency travel, personal accident, personal baggage and money loss.This should be arranged at the time of confirmation and deposit payment to cover you for cancellation from the time of booking. Please note that it is your responsibility to take out insurance, with the cost for your account, and that Gamewatchers Safaris Ltd cannot be liable in any way whatsoever should you fail to do so. We request that you provide us with your insurance provider’s name, together with the policy number and the insurance company’s emergency contact telephone number in case of any emergency whilst you are travelling

Responsibility:
Travel carries some measure of inherent risk including, but not limited to, the hazards of traveling in underdeveloped areas where road conditions and other facilities may be poor or lacking; the forces of nature; and accident or illness in remote regions without means of rapid evacuation. Bookings are accepted on the specific condition that Gamewatchers Safaris Ltd acts only as agents of the passenger in all matters relating to hotels, sightseeing tours, restaurants, all forms of transportation and other services which may be included in these tours. Gamewatchers Safaris Ltd may purchase these services from suppliers and other independent contractors, without warranties and representations from them and thus such services are not subject to its control. The right is reserved to substitute hotels of comparable status and to make any changes in the itinerary where deemed necessary or caused as a result of adverse road or weather conditions, disruptions to airline schedules or any other valid reason. While all precautions are taken to ensure the passenger's safety and enjoyment on these tours, Gamewatchers Safaris Ltd and/or its agents and suppliers shall not be liable for death, injury, delay, loss or damage arising from any cause and in any manner whatsoever or change of itinerary or act, including any acts of terrorism, acts of God and government, neglect, accident, error or omission caused by any of these suppliers or independent contractors, their employees, representatives or any event beyond the control of Gamewatchers Safaris Ltd. All baggage is carried at the passenger's own risk, and Gamewatchers Safaris Ltd reserves the right to exclude certain baggage at its discretion. The airlines used to provide flights within Kenya are subject to international air conventions limiting their liability; the limitations of liability are contained on the reverse side of the airline ticket and form part of the terms and conditions of this package.